UNITE-APP — Offline-First Warehouse PWA
Dematic · Keeping 50K warehouse operators productive when the network drops.
Problem
Warehouse staff using UNITE-APP work in environments where wifi is intermittent and cellular is unreliable. Any in-flight UI state lost during a disconnect translated into restarted workflows, double-scans, and operator frustration — directly impacting fulfillment SLAs.
Approach
- Architected an offline-first React PWA using service workers as the network boundary, IndexedDB as the durable state store, and a background-sync queue for write replay.
- Designed a typed cache layer on top of React-Query so reads served from cache first, then revalidated — collapsing perceived latency on slow links.
- Established WCAG-compliant component primitives in a shared library so 5+ MFE squads inherit accessibility and visual consistency by default.
- Codified TDD and code-review standards with the team to harden the regression surface before each release.
Outcomes
- • 50K+ warehouse operators unblocked in low-connectivity environments
- • Lighthouse score 60 → 90 (+30 points)
- • Data-layer load time reduced by 20%
- • Deployment time down 13%, user engagement up 10% via reusable design primitives